Articles

Repeat a course or start your language from the beginning

January 18, 2016

As a result of numerous customer requests, we have now developed a new functionality for you: In addition to repeating single courses, you can now reset all results related to one language.

If you decide that you want to revise your courses, you now have two different options:

A) Repeat one single course
Repeating the course resets the results just below Exercised level. This way you can revise the course without starting from absolute zero. Repeating the course doesn’t affect your certificates or the money back guarantee of the prep courses.

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B) Start the whole language from the beginning
Start completely from the beginning. All the course results and certificates related to this language will be deleted.

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Please note: These reset operations cannot be undone.

You can find both of these options on your Results tab:

To repeat a single course, click “Repeat the Course” in your course-specific results section. You can only repeat a course if it has been completed 100%.

To start the whole language from the beginning, click “Start from Beginning” in your overall language results section.

Dive into language!

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4 Comments

  • Reply Markku Sivukari June 11, 2017 at 19:41

    Hi, can I leave my present language and change it to a new one? My payment is valid still several months!
    best regards, Markku

  • Reply Katri Weckroth June 19, 2017 at 13:46

    Hi Markku! Yes, we can switch your licence to another language. Could you please contact us on info@worddive.com so we can get your user information (you can also write to us in Finnish)? Thank you!

  • Reply Ling February 13, 2018 at 10:06

    Hi
    I write this letter to ask why my Worddive is locked? My time period of Comprehensive Finnish is until May 4,2018. Can you tell me why.
    I have sent you several e-mail but when I call you, you always said that you have not received the e-mail.

    • Reply Iida Uuppo February 15, 2018 at 11:29

      Hi Ling,

      Thank you for your message. Sorry for the inconveniences.

      Unfortunately we have not received any of your e-mails. I checked your account from our system, and you have only the free Finnish for immigrants -course. You can re-activate the course anytime you want: https://www.worddive.com/en/language-courses/finnish-for-immigrants

      If you have paid for a course, can you please send us a receipt. Please try sending it with another e-mail, if we would receive it then.

      Best Regards,
      Iida
      WordDive-team

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