You can use the service normally, but might experience small delays during the next few minutes.
English for Finnish Matriculation Exam:
1.1 Object of the Terms of Use and Description of the Service. WordDive Ltd, address: Finlaysoninkuja 21 A, 33210 Tampere, Finland (hereinafter referred to as the “Company”) provides services and products, such as the WordDive service (hereinafter referred to as the “Service”) to its users (hereinafter referred to as the “Customer”) in accordance with these Terms of Use. The specific content of the Service is determined in the service descriptions and special terms presented on the Service website or otherwise at the time of ordering the Service.
1.2 Applicable Terms of Contract and Order of Application. These Terms of Use apply to the use and ordering of the Service and the services and products produced by the Company that are available through the Service. In addition, different parts of the Service may require separate contracts with the Company with special terms and service descriptions that deviate from or supplement these terms. If these general terms and the more detailed terms concerning a specific part of the Service are in conflict with each other, the more detailed terms shall apply primarily, and these general terms shall apply secondarily to that part of the Service.
Note especially the special terms for the following parts of the Service:1.3 Chargeable Services. The Customer can order various products or services available through the Service using online payment, credit card payment or some other specified method of payment. The Company will specify the price for each product or service according to the method of payment and the terms of delivery supplementing these terms separately.
1.4 Customer’s Right of Withdrawal. The Customer does not have the right to withdraw an order after the delivery of the product or service has begun electronically with the Customer’s consent.
2.1 Beginning of Contract in the Service. The contract begins when the Customer has agreed to these Terms of Use and the Privacy Policy of the customer registry of the Company’s WordDive service during registration and when the Company has accepted the Customer’s payment for the product or service.
2.2 Accuracy of the Information Provided by the Customer in the Service. Orders placed by the Customer in the Service are processed and delivered based on the information provided by the Customer. The Customer is responsible for the accuracy of the information they provide, and the Company has no obligation to verify or supplement the information.
3.1 Means of Identification. The use of certain parts of the Service requires a username and a personal password or other means of identification accepted by the Company. The email address provided by the Customer serves as the username.
3.2 Customer’s Means of Identification. The Customer joins the Service by registering as a user and accepting these Terms of Use. Upon registration, the user chooses a username and password, which are required for using the Service. The Company grants the Customer access to the service for the duration of the Contract and only for the agreed purpose in accordance with these Terms of Use. Upon termination of the Contract, the Customer’s right to use their username and password shall expire.
3.3 Company’s Right to Change the Means of Identification. The Company has the right to change the Customer’s means of identification. The Company shall inform the Customer in advance of any changes to the means of identification.
3.4 Safekeeping the Means of Identification. The Customer is responsible for the careful safekeeping of their means of identification. The Customer agrees to keep their password and any other additional identifiers separate from each other and so that a third party cannot access them. The password used in connection with the means of identification is personal and may not be disclosed to a third party.
4.1 Provision of the Service. The Company has the right to provide the Service in the manner it deems best. The Company has the right to make changes that affect the content, technology and use of the Service. If these changes require changes to the Customer’s equipment and software, the Customer shall be responsible for such changes at its own expense. The Company strives to notify the Customer of any changes affecting the Customer in advance within a reasonable time, through notices published in the Service, for example.
The Company has the right to discontinue provision of the Service or its part. In such cases, the Company strives to inform the Customer of this in advance within a reasonable time.
4.2. Data Generated from the Use of the Service. As described in more detail in the Privacy Policy for the Company’s WordDive Service customer registry, the Company has the right to collect, store and process all data generated from the use of the Service on the basis of legal grounds for the processing of personal data. Such data includes, for example, the Customer’s written answers to exercises. All data generated from the use of the Service remains the property of the Company, and the Company has the right to use it for the purposes described in the Privacy Policy. Unless otherwise stated in the Privacy Policy or applicable data protection legislation, the Customer has no rights to the answer data they have written in connection with the use of the Service during or after the term of the Contract.
4.3 Right to Use Material Published in the Service. The Service contains and provides access to material protected by copyright, trademark rights and other immaterial rights. Without the express written consent of the author, holder of rights or the Company, or an express announcement in the Service regarding broader rights of use (e.g., press releases), the Customer has no right to distribute, publish, copy, make available to the public or otherwise utilise material obtained from or through the Service for any purpose other than their own personal use. The holder of rights to the material presented in or available through the Service may make demands directly to the Customer regarding the use of protected material in violation of this section.
4.4 Right to Use Software and Documents. The Company grants the Customer the right to use the machine code versions of the software and documents delivered by the Company on the basis of the contract. Based on the right of use, the Customer may use the software and documents only in accordance with any licensing terms that may accompany the software and the Company’s instructions, and only in direct connection with the use of the Service. The ownership and immaterial rights to the software and documents and their revised versions are the property of the Company or a third party (such as the Company’s principal or subcontractor), and the Customer shall not, without the prior written consent of the Company, copy, translate or modify the documents or software or transfer them for the use of a third party, unless otherwise required by mandatory legislation.
4.5 Customer’s Equipment and Software. The terminals, software and connections (such as Internet connections) that are necessary to use the Service are not included in the Service. The Customer is responsible for the acquisition, operation and updating of such equipment, connections and software. In addition, the Customer is responsible for ensuring that this equipment and software does not interfere with or disrupt the operations of the Company or the functioning of the Service. Any equipment or software that may cause disruptions must be immediately disconnected from the Service.
5.1 Maintenance of the Service and Repairing of Defects. The Company strives to ensure the functionality of the Service to the best of its ability and to repair any interruptions and defects in the Service within a reasonable time.
5.2 Temporary Interruptions. The Company has the right to temporarily close the Service or part of it if there is a justifiable reason for doing so. In such cases, the Company strives to ensure that the interruption is as short as possible and causes as little inconvenience to the Customer as possible. The Company will inform the Customer of the interruption in advance if this is possible and necessary.
6.1 Customer Complaints. The Customer must complain to the Company about any defects that they notice and demand that the defect be repaired within a reasonable time after they have noticed or should have noticed the defect. Complaints can be submitted electronically through https://www.worddive.com/en/support/ or by email to info@worddive.com.
6.2 Correction of a Defect. The Company has the right to correct a defect if, upon notification of the defect by a customer, it offers to do so without delay. If the defect cannot be corrected or is not corrected within a reasonable time after the Customer has notified the Company of the defect, the Customer is entitled to a price reduction relative to the defect.
6.3 Liability for Damage. The Customer has the right to demand compensation for direct damage caused by a defect in accordance with the provisions on damages in the Consumer Protection Act. The Company is not liable for damage caused by a defect if the defect is caused by a reason unrelated to the Company or by an obstacle beyond the Company’s control. The Customer is entitled to compensation for indirect damage caused by the defect only if the defect is due to intent or gross negligence on the part of the Company. The Customer is always obliged to act in such a way that the damage caused by a defect is not needlessly increased as a result of the Customer’s actions or negligence. The Company is not liable for damage caused by a defect in the case of non-consumer customers.
6.4 Division of Liability in Sales to Companies and Educational Institutions. Products and services are always sold as is. The Company is not liable for indirect or direct damage or for loss of profit caused by defects in the products or services and/or their use. The Company’s liability for compensation is always limited to the content of these Terms of Contract.
6.5 Defects in Equipment or Software Controlled by the Customer. If the Customer, knowingly or despite the Company’s warning, uses defective or disruptive equipment or software, the Customer shall be liable to the Company for any damage and for the costs incurred in searching for defects.
7.1 Payments for the Service. The Customer shall pay for the use of the chargeable parts of the Service according to the rates specified in the price list or contract. The prices of the Service are available on the Service website at www.worddive.com. The Company may use third-party billing services to collect payments for the use of the Service. In such cases, payments for the use of the Service shall be invoiced in accordance with the billing periods and terms specified in the contracts between the third parties (such as mobile communication operators) and the Customer, unless otherwise specified in the Service.
Payments are collected in advance for each billing period. Payments must also be made for the period during which the Service is closed due to the Customer or for reasons attributable to the Customer. Upon termination of the contract, the Company will not refund the Customer for any advance payments made.
7.2 Price Changes. The Company reserves the right to change its prices and the payments charged for the use of the Service. The current prices are listed on the Service website.
7.3 Methods of Payment. Products are paid for at the time of ordering. The available payment services depend on the country. One or more of the following payment methods are available in the webstore worddive.com:
Klarna AB
Sveavägen 46
SE-111 34 Stockholm
SWEDEN
Klarna Group is the leading European payment provider. Their idea is to simplify buying.
PayPal Europe
22-24 Boulevard Royal
L-2449 Luxembourg
LUXEMBOURG
PayPal is the world’s leading online payment service.
Paytrail Oyj
Business ID: 2122839-7
Innova 2, Lutakonaukio 7
40100 Jyväskylä
FINLAND
Phone: +358 20 718 1830
www.paytrail.com
WordDive uses payment methods provided by Paytrail Oy.
8.1 Duration of Customer-Specific Services and Products. The Company shall announce the validity period of fixed-term parts of the Service either when the service is ordered or in some other manner within the Service. The Customer should note that the Service and its features are not permanent in nature, and the Company does not guarantee that the Service or the products or services acquired through it will remain unchanged. Usernames and other personal data connected to the Service are stored for a minimum of twelve (12) months after the end of the Customer’s latest subscription period. After this, the Company has the right to remove the Customer’s username and other personal data connected to the Service. More information about the processing of personal data in connection with the use of the Service is available in the Privacy Policy for the customer registry of the Company’s WordDive service.
9.1 Company’s Right to Close the Service. The Company has the right to close the Customer’s Service completely or in part and to leave the Customer’s order unfulfilled if:
9.1.1 The Customer has failed to make an overdue payment despite being sent a payment reminder,
9.1.2 The Customer uses disruptive devices or software despite a notification from the Company,
9.1.3 The Customer has caused disruption to the Company, other Service users or third parties through their use of the Service,
9.1.4 The Customer has breached their obligations under the contract,
9.1.5 The Customer has provided materially incorrect information when opening the Customer’s Service or at a later date, or
9.1.6 There is reason to suspect that the Customer is using the Service for illegal activities.
In effect since 30 January 2020
9.1.7 The Company has a significant technical or business-related reason to close the Service. In this case, the Company will reimburse the Customer for the amount equivalent to the remaining study time.
10.1 Customer’s Right to Terminate the Contract. The Customer may terminate an open-ended contract, i.e. a continuous subscription, by cancelling it at least 24 hours before the start of the next billing period. The Customer has the right to continue using the Service until the end of the period they have already paid for. Instructions for cancelling a subscription can be found in this article: How can I cancel my WordDive subscription?
10.2 Company’s Right to Terminate the Contract. A Company has the right to terminate an open-ended contract by observing a one (1) month period of notice.
10.3 Company’s Right to Dissolve the Contract. The Company has the right to dissolve the contract if:
10.3.1 The Customer has not used the Service for over twelve (12) months,
10.3.2 The Customer's Service has been completely closed for one (1) month for a reason mentioned in section 9.1,
10.3.3 The Customer has otherwise, materially and despite being notified, neglected their contractual obligations.
11.1 End of Service Use and Removal of Data. When a contract is terminated, the Company shall have the right to prevent the Customer from using the Service with the Customer’s identification data and to remove any data stored by the Customer in the customer-specific parts of the Service.
12.1 Provision of Information. Before opening the Service, the Customer must provide the Company with the information required for the Service (Customer Information) and ensure that the information provided is accurate.
12.2 Notices. The Customer shall send any written notices concerning this contract (including notices of termination) to the Company address at info@worddive.com or WordDive Ltd, Finlaysoninkuja 21 A, 33210 Tampere, Finland. The Company may send written notices concerning this contract to the email address most recently provided by the Customer. General notices concerning the Service may also be published on the Service website. Notices sent by the Customer by post shall be deemed to have been received by the Company on the seventh (7th) day after sending and notices sent by email on the next business day.
12.3 Transferring the Contract. The Company has the right to transfer the contract in whole or in part to a third party. The Company shall notify the Customer of the transfer well in advance. In addition, the Company has the right to transfer the payments due under the contract to a third party. After notification of the transfer of due payments to a third party, payments are only valid when made to the receiving party of the transfer. The Customer shall not have the right to transfer the contract to a third party without the prior written consent of the Company.
12.4 Applicable Law and Place of Jurisdiction. This contract and its service-specific special terms are governed by Finnish law, and any disputes shall be settled in the Pirkanmaa District Court. In addition, the consumer has the right to refer the matter to the Consumer Disputes Board or the district court of their place of residence in Finland. If the consumer is not a Finnish resident, disputes shall be handled in the Pirkanmaa District Court in Finland.
12.5 Force Majeure. The parties are released from their duties and their liability to pay compensation if the breach or non-fulfilment of contractual obligations is due to force majeure. Force majeure is considered to be an unusual and relevant event that prevents the fulfilment of the contract and occurs after the contract has been made, is independent of the parties to the contract and whose effects cannot reasonably be avoided or overcome. Such an event may be, for example, war, rebellion, requisition or confiscation for public needs, interruption of energy supply, labour dispute, fire, thunderstorm or other natural phenomenon, cable damage caused by a third party, or another similarly effective and unusual event beyond the control of the parties to the contract. If the fulfilment of a contractual obligation is delayed for any of the above reasons, the time for fulfilling the contractual obligation shall be extended for as long as is deemed reasonable, taking into account all the circumstances affecting the case.
12.6 Effective Date of Terms of Use. These terms shall become effective on 31.10.2025 and remain effective until further notice.
12.7 Changes to the Terms of Use. The Company may change these Terms of Use. The Customer shall be notified of the new Terms of Use by customer notices and/or in the Service (e.g., on the Service website at www.worddive.com). The changed Terms of Use shall also apply to contracts made before the effective date of the new terms.
10.11.2025
10.11.2025
This WordDive Ltd (later referred to as “Company”) customer registry privacy policy has been drawn up according to the European Union’s General Data Protection Regulation (679/2016). The Data Protection Regulation is directly applicable legislation in all EU Member States as of 25 May 2018. WordDive Ltd is committed to complying with the applicable data protection legislation when processing your personal data. This Privacy Policy provides comprehensive information on the processing of personal data to our customers who use our WordDive service (later referred to as “User”).
If you have any questions about the processing of your personal data or you wish to exercise your rights regarding your personal data, please contact us at the address below.
Name and address of the data controller
WordDive Oy
Finlaysoninkuja 21 A
33210 Tampere, Finland
Contact information for registry matters
info@worddive.com
+358 10 205 4455 (weekdays 9 a.m.–3 p.m.)
(mobile call charge/local network charge)
Name of the registry
Marketing and Customer Registry of the WordDive service.
Information submitted by the user during registration:
In order to register for and use the WordDive service, the User must provide their name, email address, preferred password for their user ID (email address), the country where the service is being used and, if necessary, their postal address.
If the User has already registered for the service via Facebook, the Company will know the User’s Facebook username. Apple mobile devices also have a Sign in with Apple feature which automatically provides your name and email address from your Apple ID. If you wish, you can edit your name and choose to keep your email address private.
If they wish, the User can provide the following information in the initial survey: age, translation language, reasons for studying, and native language. The initial survey also examines the User’s current and target language skills. Answering the questions is voluntary for the User. This information is used to optimise the study experience and to develop learning content and marketing.
In the initial survey for a prep course, the User can choose to provide their gender and how they heard about WordDive. This information is used to develop our marketing.
Information collected automatically during registration:
● Personal User identifier
● Time of registration
● Registration channel
● Free trial activation data
● User interface language
● User type
● Time zone
Information generated automatically when using the service:
● First login day
● Purchase transactions
● Start and end date of licence
● Login data (“Remember me” cookies)
● Promotional campaign data
● Learning outcomes
● User’s achievements
● Hints and reminders shown to the User
● Time when the password was last changed
Information submitted or set by the User when using the service:
● Wrong answers (not linked to individual Users)
● Feedback on study material (optional)
● Study group data (for organisation users)
● User’s exams (prep course users)
● Grade guarantee refund data (prep course users)
● Newsletter subscription or unsubscription
● General service usage settings
● User’s course-specific settings
● User’s language-specific settings
Other information collected and processed for purposes described in section 3:
Notes added manually by customer service or R&D
Information about emails sent by WordDive that the User has opened, and links that have been clicked.
The information specified in section 2 is collected and processed for the following purposes:
Use of the service
The User’s email address and password are required for registering and logging in to the service unless the User uses the Sign in with Apple feature. During purchase transactions, information related to the purchase, such as the chosen course package and the duration of the licence, is stored so that the User can be provided with the service they have purchased. Country information is required to set the correct currency and tax.
The WordDive service is based on personal optimisation (profiling), for which the Company must store information such as the User’s exercise data, including selected and written answers.
The information in the profile formed as a result of this optimisation is collected from the person themselves when they register for and use the service. The information processed is necessary for the intended purpose, i.e., the individual optimisation of the service.
Much of the other information mentioned in section 2 is required to use the various features of the service. For example, certificates are sent based on stored results. The settings selected by the User are stored in order to control the functioning of the service according to the User’s wishes.
Information provided voluntarily, such as age and gender, is used to develop the service.
Research and development
The development of WordDive’s features and exercise algorithm is based on various tests and statistical analysis of User behaviour in the service, which is stored in the database, and Users’ learning outcomes. The customer data used in research and development is not traceable to an individual User. In accordance with the recommendations of the applicable data protection legislation, the analysis is performed statistically using a large mass of data (e.g. all Users learning English), where the data is processed in an anonymised form that does not allow individual Users to be identified.
Customer service and communication with Users
The User’s contact information, payment information and exercise information are also required to answer the User’s support requests through customer service. These requests usually involve reviewing the User’s information and exercise data in WordDive’s administration panel and checking payment information in the administration panels of various payment service providers. Users’ email addresses are required for communication.
Marketing
Marketing platform pixels and other similar technologies collect information about Users’ movements and actions in the WordDive service. This information can be used to show them targeted advertising. The purpose of targeted advertising on Facebook and Google, for example, is to allow each consumer to see advertisements for products and services that they are interested in, rather than completely random advertisements.
A visiting User has the right to object to such profiling-based advertising or to withdraw their consent to this purpose by disabling “Targeting cookies” in the cookie settings of the website. A registered User can manage their ad settings directly in the social media services they use. Instructions for managing ad settings can be found directly on the websites of these services.
Accounting
The User’s personal information is also processed in connection with fulfilling the Company’s legal obligations, such as for the Company’s taxation and accounting. For accounting and taxation purposes, it is necessary to know, for example, what products Users have purchased and at what price, which payment service provider was used and in which country the purchases were made (country information affects, e.g., the amount of value added tax). User contact information is required to resolve any payment-related issues and abuses.
Changes or additions to the purposes
If the purposes for using personal data change significantly at a later date or new purposes are introduced, the Company will inform the User of such changes well in advance before the planned changes are implemented. In such cases, the Company must also request the User’s consent for such a significantly changed or new purpose.
The EU Data Protection Regulation defines six legal grounds for the processing of personal data. These are:
Consent
Performance of a contract
Legal obligation
Protection of vital interests
Grounds relating to public interest or official authority
Legitimate interests
WordDive collects and processes personal data mainly on the grounds of consent, performance of a contract, the Company’s compliance with legal obligations and legitimate interests.
Before registering for the WordDive service and submitting their personal information to the Company, Users are asked to carefully read the contents of this Privacy Policy regarding the use of the service before giving their consent to the processing of their personal data. The request for consent is presented clearly and separately from other matters, in an easily understandable and accessible form, and in clear and simple language. At the same time, the User is informed that they have the right to withdraw their consent at any time. More information about withdrawing consent is provided below in this Privacy Policy. According to the principle of voluntary consent, the User may choose which consent-based purposes of using their personal data they consent to.
Grounds related to the performance of a contract means that certain information must be collected from the User in order to make it technically possible to use and purchase the service.
Compliance with legal obligations means processing personal data, e.g., for the purpose of fulfilling the Company’s accounting and taxation obligations.
The Company’s legitimate interests may relate to, e.g., the following activities: customer service and handling cases of misconduct.
The collection and processing of all data listed in section 2 is based on some of these legal grounds.
If the User does not wish to provide personal data which is required on the grounds of performance of contract, the Company’s compliance with legal obligations or the Company’s other legitimate interests, the service cannot be used.
Personal data is mainly collected from the Users themselves, either directly or through cookies (see section 11). Data is also generated automatically during registration, purchases and use of the service (see section 2).
Personal data may be collected from publicly available information and other external sources: registries maintained by authorities (e.g., population register) and credit registers.
The Company uses Google Analytics, a service provided by Google LLC in the United States, in its service. It is possible to log in to our service using an Apple account and pay using the Apple Pay payment service, which are products of Apple Inc. in the United States. Google and Apple may also process data in the United States.
As part of providing its service, the Company shares data with sub-processors, i.e., payment service providers that collect payments for services and products ordered or used through WordDive.
The payment service providers used by WordDive are:
Apple App Store
Google Play Store
RevenueCat
Klarna AB
PayPal Europe
Paytrail Oyj
The processing of data by the abovementioned payment service providers is carried out in accordance with the requirements of the EU Data Protection Regulation, and an agreement on the processing and confidentiality of personal data has been concluded with them. WordDive is responsible for the processing of personal data carried out by payment service providers as if it were its own in regard to the User.
Personal and purchase data is also shared with the following third parties:
Joviaali Oy, responsible for the accounting and payroll of the Company
Freshdesk, a software used by the customer service of the Company
Liana Technologies, a software used by the Company to send newsletters
Google, a service used by the Company in advertising and analytics
Facebook, a service used by the Company in advertising
Instagram, a service used by the Company in advertising
Snapchat, a service used by the Company in advertising
TikTok, a service used by the Company in advertising
Unity, a service used by the Company in product development
Folcan, the Company’s advertising partner
Otavamedia, the Company’s sales and marketing partner and system supplier
Leadoo Marketing Technologies, the Company’s sales and marketing partner
The processing of data by the abovementioned companies is carried out in accordance with the requirements of the EU Data Protection Regulation, and an agreement on the processing and confidentiality of personal data has been concluded with them. WordDive is responsible for the processing of personal data carried out by the abovementioned third parties as if it were its own in regard to the User.
The WordDive.com website is hosted on the servers of the Finnish WordPress service provider Seravo. The WordDive mobile application and the data related to its use are hosted on Google’s virtual servers and partly on AWS (Amazon Web Services) servers in Europe. Both Google and Amazon are ISO 27001 certified.
WordDive may also transfer data to a company belonging to the same business group and in connection with company reorganisation.
Companies and organisations that have purchased licenses from the Company to offer to their employees or other parties will receive a report from the Company on the study progress of users who have activated their licenses in the Service, in accordance with a separate contract. The report includes the names and email addresses entered by the students in the Service, the license activation date, the activated course package, and the study time in minutes and as a percentage of the entire available course package.
The WordDive service is based on personal optimisation, i.e., profiling, for which the Company must store the User’s exercise data, such as selected and written answers.
The information in the profile formed as a result of this optimisation is collected from the person themselves when they register for and use the service. The information processed is necessary for the purpose, i.e., the individual optimisation of the service
Some of the third parties mentioned in section 6 to whom Users’ personal data is disclosed are companies outside the EU.
The transfer of data is based on the EU-US Data Privacy Framework. Apple may share data with the payment card issuer to execute a payment transaction and prevent fraud.
Right to inspect and right to request correction of data
WordDive does not verify the accuracy of the information provided by the User. Users who are logged in to the service may view and edit their settings related to the use of the service, as well as the personal data they provided during registration.
The User has the right to request a copy of all other information concerning them from the WordDive customer service and to request WordDive customer service to correct any incorrect information in the system. The copy can be requested by email from info@worddive.com.
Other rights related to the processing of personal data
Deletion of data
The User can delete their user account from the service in their settings. The User also has the right to request that the Company delete all personal data concerning them from the WordDive database. Requests for data deletion can be made by email to info@worddive.com.
All other data can be manually deleted from the database, except for data required by official authorities (e.g., payment transaction data for accounting) and data generated by the use of the service for research and development, such as written answers. However, after the deletion of other data, this exercise data can no longer be connected to the User. In other words, it becomes anonymous information, as recommended by the applicable data protection legislation.
Right to object to or restrict processing
Profiling in the WordDive service cannot be objected to or restricted. The service is based on personal optimisation, i.e., profiling, for which the Company must store the User’s exercise data, including selected and written answers.
Opting out of direct marketing
When subscribing, the Company is granted permission to use the provided email address for direct marketing purposes. The customer can opt out of direct marketing by clicking the unsubscribe link that can be found in each message or by contacting info@worddive.com.
Transfer of data
The User has the right to transfer their personal data from one data controller to another. If you wish to transfer your data, please contact info@worddive.com.
Right to withdraw consent
A User visiting the Company’s website has the right to reject non-essential cookies in the cookie settings of the website and to withdraw their previous consent. You can always withdraw your consent by contacting info@worddive.com.
Right to lodge a complaint with a supervisory authority
If the User believes that WordDive is not complying with the Finnish Personal Data Act or the requirements of the EU Data Protection Regulation, the User has the right to lodge a complaint with a supervisory authority. In Finland, this authority is the Office of the Data Protection Ombudsman.
WordDive will retain customer and usage data for eight years from the end of the User’s last subscription period unless the User specifically requests the deletion of the data earlier.
In order to track and enable the use of the service, cookies may be transferred to the User’s computer from time to time. Cookies allow the Company to provide the User with a service that better reflects the User’s wishes and preferences.
Cookies may also be used to provide the User with better offers and more personalised product recommendations.
In addition, cookies are used to monitor the number of visitors to the service. Some of the content on the website requires accepting cookies in order to function. Non-essential cookies can be disabled in the cookie settings.
All persons processing the Company’s customer registry on behalf of the Company have personal access rights (username, password, and access level) granted by the data controller. These persons are bound by confidentiality and non-disclosure agreements or are otherwise subject to appropriate statutory confidentiality. Users’ personal data is accessible only by persons who need this information to perform their duties. These include customer service personnel and technical administrators of the service.
WordDive provides the service in such a way that external parties cannot gain unauthorised access to the User’s information or communications. Other parties involved in the provision of the service (e.g., payment service providers and network or mobile operators) are responsible for the data security of their services.
WordDive provides the service in accordance with built-in and default data protection principles. Personal data is processed in a pseudonymous or anonymous form whenever possible. The data content of the registry is technically secured, and backups are performed regularly.
WordDive implements appropriate technical and organisational measures in connection with the processing of personal data, in particular to protect against personal data breaches. If, despite this, a personal data breach occurs, i.e., accidental or unlawful destruction, loss, alteration, unauthorised disclosure of or access to data, that results in a high risk to the rights and freedoms of Users, we will inform Users of the breach without delay, including its likely effects and the recommended actions for counteracting its harmful effects.
Cookie SettingsA subscription is an easy, affordable way to use WordDive. For a fixed monthly price, charged automatically through PayPal, you can learn with WordDive at your own pace, without having to worry about your studying time running out or renewing your license.
To subscribe, go to the Purchase page, select Subscription from the time options and proceed as instructed. The sum will be charged from your PayPal account or credit card once per month by PayPal, on the same day whenever possible.
The subscription can be canceled at any time. WordDive will be available to you until the expiry date of your current payment.
For those who want to use WordDive for a specific period of time or who prefer a one-time payment instead of monthly charges, a 3, 6 or 12 month order is the best choice. You will be charged once, after which you can use WordDive until your license expires. Then you will need to make a new order to continue using WordDive.
To make an order, go to the Purchase page, select the license duration you want from the time options and proceed as instructed.
Free courses have two purposes:
If you forgot your password, enter your email and click the Reset button. A password reset link will be sent to you.
The gift card is in electronic form and can be printed or sent as an e-mail. The gift entitles the receiver to study a language of his or her choice. The gift card contains a key that is used for activating the license. The key is valid for 12 months from the purchase date.
After payment, the gift card is delivered into your email.
The receiver can choose one of the following course packages: